How people contact us for information, advice and support - Easyread version

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**Would you like to help us make plans about how people contact us for information, advice and support?**

Introduction to the survey
	Why are we asking you for information? We want to know what you think about getting in touch with adult social care for information, advice and support.
	What are we going to do with your information? We will read your information and use it to help us make it easier for people to get in touch with social care. We will talk about all the information at some workshops but your name won’t be included.
	Will we share your information? We will share this information with the team who are organising the workshops. We will not share your name or contact details with anyone else.
	What if you change your mind about us having your information? If you change your mind and want us to delete your information, then tell us. You can call us 01992 555354 You can email us CLGP@hertfordshire.gov.uk
	How long will we hold the information? We will hold the information for 5 years unless you decide you no longer want us to keep it.
	What are your rights? You have the right to be told what information we hold about you and how we use it.
	You have the right to tell us you don’t want us to use your information.
	You have the right to ask for copies of any information we have about you.
	You have the right to ask for your information to be deleted.
	If you want to talk to the data protection team about the information we have, you can call: 01992 58 80 99 or email them at: Data.protection@hertfordshire.co.uk

Hertfordshire County Council