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Hertfordshire County Council

Hertfordshire County Council residents’ survey (2026)

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This survey seeks the views of Hertfordshire residents. Please only complete the survey if you live in the county. It should take less than 10 minutes. There are 14 questions and optional demographic questions at the end.

 

1. Which of the below describes you best?
(Tick all that apply) *

 

2. Thinking about the local area within 15–20 min walking / wheeling (if you are using a wheelchair) distance from your home, which best describes your feelings about living there? *

 

3. Which Hertfordshire County Council services have you and your family used during the past year? 
Please tick all that apply or, if none apply, then “none of the above”. *

 

4. Overall, how satisfied, or dissatisfied are you with the way Hertfordshire County Council runs services?

Think about the services we provide to the community, as well as the services your household uses. It doesn’t matter if you don’t know all the services we provide. We’d like your general opinion. Examples of services: adult care, recycling centres (tips), Fire and Rescue Service, Libraries, Registration Services, Education and early years support, road maintenance. *

 

5. To what extent do you agree or disagree that Hertfordshire County Council provides value for money?

Again, think about the services we provide to the community, as well as the services your household uses. *